ABOUT KOI &
WATER GARDENS

Koi Water Garden was established in 1992 by Andrew Richards and John Caress. Between them they had over 45 years Koi keeping experience including a period of time spent living on a Japanese Koi farm. John retired and sold his interest in the company in 2007.

We have always prided ourselves on our superb reputation for fish health. All our Koi are quarantined for several months before sale – we believe Koi Water Garden is the only retail company in the UK with DEFRA approved quarantine facilities.

At Koi Water Garden we stock as many Japanese Koi as you’ll see anywhere in the UK. We are one of only a few companies who import Koi directly from Japan, most use wholesalers or European agents. We regularly visit Japan to select high grade and show grade Koi for our customers. We are proud of our reputation for having quality Koi at reasonable prices. Our Japanese Koi start from only £10 and go up to £7000. Whatever you’re looking for the chances are we’ll have it amongst our stock of over 5000 fish.

In 2010 Koi Water Garden was forced to relocate from it’s original store in Lower Morden Lane and fortunately found a freehold site only 500 metres from the original store. This new store in Epsom Road, Sutton, was constructed in amazing 5 weeks by Andrew and his incredibly hard working team of directors and staff.

From October 2008 Koi Water Garden has constructed the prementioned off-site quarantine and growing on facilities, to view koi at this facility it is by weekend appointment only. Please contact us if you wish to book an appointment.

Andrew From Koi Water Gardens Ltd In his early days

This site is divided in to four fish houses totalling 30 ponds. This has expanded during the years and Fish house 5-7 were constructed to expand our facility and increase the Capacity of the Quarantine site.

In 2020 Completed the construction of our 8th Fish house, at our Quarantine centre, Making it possibly the Largest in the UK! The Quarantine centre has the highest DEFRA quarantine rating in the UK due to our state of the art design and procedures.

In 2007 a sister company Koi & Water Gardens Limited was formed by

Fish House Construction Finished look

The current financial climate affecting the UK has resulted in the business having to diversify from it’s original mainly retail origins.

The outside element of the business has proved successful in difficult times mainly through our beliefs of providing customers with a high quality professional service, unequalled by our rivals.

MEET THE KWG TEAM

This Picture represents Andrew from Koi Water Gardens Ltd

Andrew Richards

Managing Director involved in all aspects of the koi industry since the early 80's and can speak Japanese to a reasonable level

This Picture represents Ben from Koi Water Gardens Ltd

Ben Mils

Director and general manager, specialising in fish health, pond construction and maintenance. Ben has worked at Koi Garden since 2000.

This Picture represents Helen from Koi Water Gardens Ltd

Helen Webb

Executive assistant
and head of accounts. Helen is responsible for accounting, invoicing and making customer appointments.

This Picture represents James from Koi Water Gardens Ltd

James Richards

Media Director, specialising in KWG's online services, Koi & fish health. He also has great knowledge of filter and pump systems. James has been working at Koi Water Garden since 2009.

This Picture represents Tracy from Koi Water Gardens Ltd

Tracey Richards

Director and company secretary. Tracey has been working at Koi Water Garden since 1994 and regularly works in our store.

This Picture represents Tom from Koi Water Gardens Ltd

Tom Bales

Senior Aquatic engineer. Tom has been with us since 2009 and is a specialist in pond construction, pump & Filter installation, maintenance and fish health.

This Picture represents Emily from Koi Water Gardens Ltd

Emily Richards

You will find Emily helping out in the office or serving behind the till, Emily has worked here since 2013.

This Picture represents Gerry from Koi Water Gardens Ltd

Gerry Devine

Office administration coordinator. Gerry has been with us since 2019 and is responsible for invoicing and making customer appointments.

This Picture represents Simon from Koi Water Gardens Ltd

Simon Ashby

Aquatic engineer. Simon has been with us since 2015 and specialises in pond maintenance and pond cleaning along with good knowledge of fish health.

This Picture represents Abby from Koi Water Gardens Ltd

Abs Rizvi

Abs has been with the company since 2018 and has a good knowledge of fish health, pond maintenance and cleaning.

Matt Adams

Matt joined Koi Water Gardens in 2020 and has been working at our quarantine facility with koi, along with pond construction, maintenance and pond cleaning.

This Picture represents Nico from Koi Water Gardens Ltd

Nico Undrea

Nico is our Expert fibreglasser and has been doing our ponds for over a decade, he also makes our own KWG filters and trickle towers.

Billy White

Joined us in 2021, Billy specialises in pond building, maintenance and pond cleaning

Elliot - Electrician

Our in house electrician will help fix any electrical issue you have, and also installs the electrics for our pond builds and installations.